Help

Help Center – Liaura Global

Welcome to the Liaura Global Help Center. We’re here to assist you with any questions or issues you may have. Find quick answers below or contact our support team for further assistance.

Frequently Asked Questions (FAQ)

1. How can I place an order?

You can easily place an order by browsing our products, adding items to your cart, and proceeding to checkout. Follow the instructions to complete your purchase.

2. What payment methods do you accept?

We offer:

Cash on Delivery (COD)
Mobile banking (bKash, Nagad)
Bank transfer (if applicable)

3. How long does delivery take?

Inside Dhaka: 1–3 working days
Outside Dhaka: 2–5 working days

4. How can I track my order?

You can track your order by contacting our support team with your Order ID.

5. Can I return or exchange a product?

Yes, you can request a return or exchange if:

The product is damaged
You received the wrong item

Please check our Refund & Return Policy for full details.

6. Do you offer international shipping?

Currently, we only deliver within Bangladesh.

7. What should I do if I receive a damaged product?

8. How can I contact customer support?

You can reach us through:

📞 +880 1704-202293
📧 support@liauraglobal.com

Order & Account Help

Make sure your address and phone number are correct before placing an order
Keep your Order ID safe for tracking and support
Contact us immediately for any order changes

Tips for Better Experience

✔ Check product descriptions before purchasing
✔ Follow proper skincare instructions
✔ Store products in a cool and dry place

Still Need Help?

If you didn’t find your answer here, don’t worry! Our support team is always ready to help you.

📩 Email us anytime: support@liauraglobal.com
📞 Call: +880 1704-202293

Our Commitment

At Liaura Global, we are dedicated to providing you with a smooth, secure, and satisfying shopping experience.